以下是适用于 PayPal 资金被冻结时,主动联系 PayPal 客服申请解冻的英文模板,适用于卖家主动解释情况、提供发货证明或沟通订单信息时使用。适合用邮件或 PayPal 消息中心发送:
Subject: Request to Release Pending Funds for Order #[Transaction ID]
Dear PayPal Support,
I hope this message finds you well.
I am writing to request the release of the pending funds related to the following transaction:
Transaction ID: [填写交易号]
Buyer's Email: [填写买家邮箱]
Amount: [交易金额]
The item has been shipped on [发货日期], and the tracking information is as follows:
Courier: [如 DHL / UPS / China Post]
Tracking Number: [填写追踪号]
Destination Country: [买家国家]
I have already uploaded the shipping information in the PayPal transaction details, and the buyer has received the item (or it is currently in transit and trackable).
Kindly review the case and release the funds at your earliest convenience. If any further documentation is required, I would be happy to provide it.
Thank you for your support and assistance.
Sincerely,
[你的姓名或公司名]
[PayPal 注册邮箱]
[联系电话]
The buyer has confirmed receipt through messaging.
买家已通过消息确认收货。
This is a genuine business transaction, and we have no open disputes or chargebacks related to this order.
该订单无纠纷或退款争议。
We are a verified business seller with an active track record.
我们是已验证的活跃商家账户。
动作 | 效果 |
---|---|
上传物流单号 | 提高释放速度(建议带追踪) |
与买家沟通请其确认收货 | 有时可加快释放(有些账户可用) |
多完成几单无纠纷交易 | 累积信用,减少后续冻结风险 |
若有大量冻结订单,可统一说明 | 发邮件列出多个交易ID处理 |