【亚马逊账号关联申诉恢复流程】

1天前发布

【账号关联后申诉模板+恢复流程】。
这是很多亚马逊卖家在遇到关联冻结时最想要了解的一套关键资料。
我直接给你整理一版实战用的,既清晰又可以套用:


 【亚马逊账号关联申诉恢复流程】

1. 【确认账号关联通知】

首先,登录后台,找到亚马逊发给你的绩效通知(Performance Notifications),通常标题类似:

  • "Your account is related to another account that is not allowed to sell on Amazon"

  • "We have found your account related to a deactivated account"

✅ 核心:
看清是哪种关联(是“和坏账户关联”,还是“和其他自家账户关联”)。
坏账户关联 = 风险更高,申诉难度大


2. 【分析被关联原因】

常见导致关联的因素:

  • 相同/相似IP登录

  • 设备/浏览器指纹一致

  • 银行账户/信用卡/P卡重复

  • 地址、电话、邮箱信息雷同

  • 后台操作习惯相似

  • 产品、品牌、仓库信息重叠

✅ 核心:
申诉时,你需要提供解释,证明你是独立运营,不存在故意关联行为


3. 【准备申诉材料】

一般情况下,关联申诉不需要提供发票或授权书
但需要准备好:

  • 公司营业执照(如有)

  • 独立办公场所证明(如水电账单、租赁合同)

  • 个人身份证明文件(如护照、驾照)

  • 不同IP、不同设备使用说明(可以文字说明)

如果能证明:

  • 你与被关联的账户没有实际控制关系

  • 你的账户独立注册、独立运营

那么申诉成功率就高。


4. 【撰写行动计划(POA)——账号关联申诉模板】

 标准版账号关联申诉信模板(直接套用)


Subject: Appeal for reinstatement of my Amazon seller account - [Your Seller ID]


Dear Amazon Seller Performance Team,

I recently received a notification regarding my account being related to another account that is not permitted to sell on Amazon. After conducting a thorough internal review, I respectfully submit this appeal to clarify the situation.

1. Reason for the Issue:I understand that Amazon takes account relations very seriously. After internal verification, I found that the issue may have arisen from [briefly explain potential causes, e.g., "previously using a public/shared internet connection," or "family members operating their own accounts at the same address"].

2. Actions Taken:

  • I have stopped using any shared devices or networks.

  • I have ensured my current operating devices are dedicated exclusively to this account.

  • I have set up a dedicated and secure internet connection with a static IP address.

  • I have conducted a full compliance review of my business operations to ensure independent management.

3. Preventative Measures:

  • I will maintain complete physical and operational separation from any other Amazon seller accounts.

  • I will continue to use isolated, secure hardware and networks to prevent future accidental linkage.

  • I will regularly monitor and audit my network environment and account security.

Attached please find supporting documentation for your review:

  • [List any documents, e.g., Company License, Proof of Address, Internet Service Contract]

I am fully committed to maintaining compliance with Amazon's policies and operating standards.
Kindly review my appeal and consider reinstating my seller account. I sincerely appreciate your time and assistance.

Sincerely,
[Your Name]
[Your Store Name]
[Your Email Address]
[Your Phone Number]


✅ 记得:

  • 语言一定要诚恳、客观、逻辑清晰

  • 绝对不要否认关联事实(否认=死路),而是解释为什么不是有意为之,并提供合理改善措施。


5. 【申诉提交】

提交路径:

  • 登录后台 ➔ 【Performance Notifications】

  • 点击冻结通知 ➔ 【Appeal Decision】

  • 粘贴申诉信 ➔ 上传附件(如有)

  • 确认并提交


6. 【申诉后的可能情况】

结果说明
成功恢复通知你账号恢复,可继续销售
要求补充材料亚马逊需要更多证明,补交资料
申诉被拒需要针对拒绝理由优化POA,再次提交
多次拒绝可以考虑使用二审团队或法律申诉(适合重要大店铺)

 小结版:关联申诉快速通道

确认冻结原因 ➔ 理解关联逻辑 ➔ 撰写符合规范的POA ➔ 准备独立证明材料 ➔ 一次性提交 ➔ 根据反馈继续补充调整


 小提醒

  • 申诉最好控制在48小时内完成第一次提交(新鲜申诉效果好)

  • 如果两次申诉都失败,不要连续狂申,耐心调整方向

  • 特别重要店铺可以考虑专业代写POA(不过费用一般比较高)



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